If you are a passionate and experienced General Sales Manager who is ready to contribute to a dynamic sales environment and play a vital role in a world-renowned automotive business, we want to hear from you!
The ideal candidate will be responsible for driving commercial growth, delivering exceptional customer service and mentoring our team of Sales Executives to increase sales revenue and build lasting relationships with our discerning clientele.
Reporting to the Head of Business and the Group CEO, you will possess excellent communication skills, a positive attitude and a strong desire to exceed customer expectations.
If you thrive in a fast-paced, results-oriented environment and are eager to advance your sales career, this is the opportunity you've been waiting for.
Key Responsibilities
- Search for new business and distribution networks in emerging markets
- Manage, train and mentor our team of Parts Sales Executives to exceed targets
- Ensure all members of the Sales team are fully conversant with and use the enquiry management system efficiently
- Review and allocate all incoming web/email sales enquiries as appropriate
- Follow up on all allocated enquiries with the sales team
- Ensure the sales team log all enquiries and record all contact with customers
- Contribute towards the improvement of internal systems and take a leading role in the implementation of procedures
- Oversee and, where required, attend visits to potential customers
- Act as a key contact between the company and its existing and new client bases
- Support the Sales Executives in negotiating the terms of agreements and in the closure of sales
- Gather market and customer information
- Represent the organisation at trade exhibitions and other events
- Negotiate contracts with prospective clients
- Advise the team on upcoming product developments and contribute towards the creation of special marketing campaigns
- Meet and exceed departmental targets
- Conduct regular performance reviews with team members
- Handle and resolve escalated customer service issues
- Follow up with customers in order to gauge and record customer satisfaction and identify additional sales opportunities
- Follow up with 'lost lead' customers with a view to converting, where possible, into sales
- Responsibility for achieving high levels of customer service and satisfaction
- Chair weekly sales meetings
- Produce regular reports to senior management in relation to sales performance, customer service levels / issues and any day-to-day matters
Skills
- Proven Sales Management experience in the automotive industry
- Must possess strong IT skills and have the ability to create and implement Strategic Sales plans and procedures
- Excellent Leadership Skills including Management experience
- Able to work under pressure and meet targets
- Able to communicate successfully, including at the highest levels
- Analyse and interpret research data
- Excellent negotiation skills and a ‘can do' attitude is essential
- Creative thinker
- Resilient and persistent
- Persuasive
- The ability to flourish in a competitive environment
- Able to work with the company's Design, Supply Chain, Marketing and Production departments in order to ensure positive results
Job Type: Permanent, Full-time
Education:
Bachelor's Degree (strongly preferred)
Experience:
High-end sales: 2 years (required)
Automotive Industry: 4 years (required)
Pay: £40,000
OTE £65.000
Work Location:
In person
